Infopath Academy is committed to maintaining a transparent, organised, and accountable school fee payment system.
This policy explains the rules and expectations guiding school fees, application fees, payment deadlines, approved payment channels, receipts, outstanding balances, refunds, and parent or guardian responsibilities.
Purpose of the Policy
The purpose of this policy is to help parents and guardians understand how school payments are handled at Infopath Academy. It ensures that payments are properly recorded, receipts are issued, and financial communication between the school and parents remains clear and professional.
Types of School Payments
Payments at Infopath Academy may include:
- Application fee
- Acceptance fee where applicable
- Tuition fee
- Development levy where applicable
- Uniform payment where applicable
- Books and learning materials
- Examination fees where applicable
- Technology or portal fees where applicable
- Co-curricular or activity fees where applicable
- Class-based requirements
- Any other approved school charge
The school will communicate approved fees to parents and guardians through official school channels.
Application Fee
Applicants may be required to pay an application fee during the admission process. The application fee allows the school to process the admission request and review applicant information.
Payment of an application fee does not automatically guarantee admission.
Approved Payment Channels
Parents and guardians must make payments only through approved school payment channels.
Approved channels may include:
- School online payment gateway
- Official school bank account
- Payment at the school accounts office
- Point-of-sale payment where available
- Any other payment channel officially approved by the school
Parents and guardians should not make payments to personal accounts or unauthorised individuals.
Payment Receipt
Every valid payment must be supported with an official receipt, payment confirmation, or transaction reference.
Parents and guardians are advised to keep all receipts and payment evidence safely. These may be required for future confirmation, student clearance, admission processing, examination approval, or account reconciliation.
Fee Payment Deadline
School fees and other approved charges should be paid within the period communicated by the school.
Parents and guardians are encouraged to pay fees before or at the beginning of each term to avoid disruption in school services, academic access, examination participation, or administrative processing.
Outstanding Balances
Where a student has an outstanding balance, the school may contact the parent or guardian through official communication channels.
Depending on the school’s decision, unpaid balances may affect access to certain services such as result collection, report card access, examination clearance, school portal access, or other administrative processes.
Payment Plans
Infopath Academy may, at its discretion, allow payment plans in special cases. Any payment plan must be approved by the school management or accounts office.
A payment plan does not cancel the parent’s responsibility to complete payment within the approved period.
Refund Policy
Fees paid to the school are generally non-refundable once the school has begun processing the service for which the payment was made.
However, the school management may review refund requests on a case-by-case basis depending on the nature of the payment, timing of the request, administrative cost already incurred, and school policy.
Refund approval is not automatic.
Incorrect Payment
If a parent or guardian makes an incorrect payment, duplicate payment, or payment with wrong details, the issue should be reported immediately to the school accounts office.
The parent or guardian may be required to provide proof of payment, bank transaction details, student name, class, and payment purpose.
Parent and Guardian Responsibility
Parents and guardians are expected to:
- Pay fees through approved channels only
- Pay fees within the stated deadline
- Keep receipts and payment evidence safely
- Provide correct student payment details
- Notify the school of any payment issue promptly
- Avoid paying to unauthorised persons
- Complete all approved financial obligations
- School Responsibility
Infopath Academy is responsible for:
- Communicating approved fees clearly
- Providing official payment channels
- Issuing receipts or payment confirmation
- Keeping accurate payment records
- Responding to payment enquiries professionally
- Protecting financial records with confidentiality
- Reviewing payment issues fairly
- Financial Transparency
The school is committed to transparency and accountability in its financial processes. Parents and guardians are encouraged to contact the accounts office for clarification on fees, receipts, balances, or payment records.
Policy Review
This policy may be reviewed periodically by the school management to ensure that payment processes remain transparent, efficient, and suitable for the school community.